Selection
Discuss equipment and configuration for your materials, print size and application.
SUPPORT
Technical service and after-sales support
Technical consultation, installation, commissioning, operator training, maintenance and one-to-one support in Chinese and English.
SERVICE PROCESS
Equipment service process
Setup
Technical support for machine installation and commissioning.
Training
Operator training to help your team understand the equipment and workflow.
Maintenance
Maintenance and troubleshooting with one-to-one support in Chinese and English.
COMMON QUESTIONS
Equipment selection questions
How do I choose between UV, DTF and UV DTF?
Start with your material and process: UV flatbed for direct printing on rigid objects, DTF for garment transfers, and UV DTF for product transfers. Material and surface preparation affect suitability; discuss your specific application.
What should I prepare for a consultation?
Prepare the material, finished size, desired effect, intended use and any models you are considering. Samples or artwork can help the discussion.
Is installation and training support available?
Setup, operator training and maintenance support are available. Confirm the service method, timing and delivery arrangements with the team before ordering.
Can equipment be customized?
OEM / ODM cooperation is welcome. Share configuration, branding and application requirements to confirm feasibility and delivery.
How do I confirm warranty and consumables?
Confirm warranty duration, coverage, consumables and parts when ordering. The agreed configuration and service terms apply.
Submit your printing requirements for equipment and configuration review.
Please provide the material, finished size, application and expected production volume.